City of San José

The City of San José services over 1 million residents and 80,000 businesses and has been named “The Most Innovative City in America” by the Center for Digital Government two years running. The City’s leadership in using data and evidence enables it to run the leanest big city in the nation providing services that span traditional Public Works functions to the SJC Airport. The Strategic Plan for the City is to develop and operate a smart, sustainable, and reliable city by pursuing 8 enterprise priorities supported by 41 initiatives. The City of San José is seeking help in creating a performance measurement framework that they can use to develop operational key performance metrics and measures for these initiatives. (Business Planning)